Condor Research
Operated by Atrio Sciences s.r.o. (IČO: 57 669 651), a limited liability company incorporated under the laws of the Slovak Republic, with registered office at Hornočermánska 1556/76, 949 01 Nitra, Slovak Republic.

Last updated: 12 June 2026
Version: 2.0

1. General — Acceptance of Terms

1.1 These Terms and Conditions (“Terms”) govern all access to and use of the website www.condorresearch.com (“Website”) and all purchases of products through this Website.

1.2 By accessing the Website, creating an account, or placing an order, you (“Customer” or “you”) agree to be bound by these Terms in their entirety. If you do not accept these Terms, you must not use the Website or place any order. The Website and its offers are addressed exclusively to professional, institutional, and business purchasers as set out in clause 4A; Condor Research does not knowingly offer or sell to Consumers. Clause 1A defines how these Terms apply to Business Customers and how mandatory consumer-protection law is preserved in the event that, notwithstanding clause 4A, a Customer deals as a Consumer.

1.3 These Terms constitute a legally binding agreement between you and Atrio Sciences s.r.o. (IČO: 57 669 651) (“Condor Research,” “we,” “us,” or “our”). We may amend these Terms (a) to reflect changes in applicable law or regulatory requirements, (b) for reasons of security, fraud-prevention or technical operation, or (c) for other valid reasons notified to you. For each order, the version of these Terms in force and accepted by you at the time we issue the order confirmation governs that order, and no later amendment applies retrospectively to a concluded contract. Where we make a material change affecting an ongoing relationship or a registered account, we will give registered Customers reasonable advance notice by email and, where the change materially affects a Consumer’s rights, the Consumer may close their account before the change takes effect. Continued use of the Website after a non-material change does not deprive a Consumer of any mandatory right.

1.4 These Terms should be read together with our Research Use Only Disclaimer, Privacy Policy, Cookie Policy, and Shipping Policy, all of which are incorporated herein by reference and form one coherent contractual suite. In the event of any conflict between these Terms and any incorporated document on matters of consumer rights, liability, or dispute resolution, these Terms prevail.

1A. Definitions; Application to Business Customers; Mandatory-Law Backstop

1A.1 Definitions. In these Terms:

(a) A “Consumer” is a natural person who is acting for purposes wholly or mainly outside that person’s trade, business, craft or profession, within the meaning of Directive 2011/83/EU and § 52 of Act No. 40/1964 Coll. (the Slovak Civil Code).

(b) A “Business Customer” is any Customer who is not a Consumer, including any person acting in the course of a trade, business, craft, profession, or institutional activity.

(c) “Trade Controls” means all applicable economic or financial sanctions, trade embargoes, export controls, anti-boycott, and restrictive-measures laws and regulations, including those of the European Union (notably Council Regulation (EU) No 833/2014 and Council Regulation (EC) No 765/2006 and measures adopted under Articles 21/29 TEU and 215 TFEU), the United Nations Security Council, the Slovak Republic, and, where applicable by reason of a relevant nexus, the United States.

(d) “Restricted Party” means any person that is (i) designated on the EU Consolidated Financial Sanctions List, the UN Security Council Consolidated List, the OFAC Specially Designated Nationals and Blocked Persons List, or any other applicable restricted-party list; (ii) owned or controlled (directly or indirectly, applying the EU “50%-or-more” aggregation rule and the OFAC 50 Percent Rule) by any such person; or (iii) located in, organised under the laws of, or ordinarily resident in a Sanctioned Territory.

(e) “Sanctioned Territory” means any country or territory subject to comprehensive EU or UN sanctions — currently including the Crimea, Sevastopol, and the non-government-controlled areas of the Donetsk, Luhansk, Zaporizhzhia and Kherson oblasts of Ukraine, the Russian Federation and Belarus to the extent the applicable measures provide, the Democratic People’s Republic of Korea, Iran, and Syria — in each case as the applicable measures provide from time to time.

(f) “Dual-Use Item” means any item, including software and technology, listed in Annex I to Regulation (EU) 2021/821 or otherwise subject to control under that Regulation or any applicable national control list.

(g) “End-Use” means the use to which a Product is or is intended to be put by the Customer or any downstream recipient.

1A.2 Application and mandatory-law backstop. The Website’s offers are addressed exclusively to professional purchasers (clause 4A) and Condor Research contracts on the basis that every Customer is a Business Customer. The following provisions operate solely as a backstop in the event that, notwithstanding clause 4A, a person is in law a Consumer:

(a) The professional-use representations in clauses 4 and 7 and the Research Use Only Disclaimer are conditions of sale addressed to all Customers and define the contractual permitted use of the Products. They do not, and are not intended to, deprive any person who is in law a Consumer of the mandatory rights conferred by Directive 2011/83/EU, Directive (EU) 2019/771, Directive 93/13/EEC, and Slovak consumer-protection law.

(b) Where any provision of these Terms would, if applied to a Consumer, be unfair, void, or unenforceable under mandatory consumer-protection law, that provision shall, as against that Consumer only, be read down to the minimum extent necessary to be valid or, failing that, shall not apply to that Consumer; in every other respect, and as against every Business Customer, these Terms continue in full force.

(c) Nothing in these Terms excludes, restricts, or modifies the application of any mandatory consumer-protection right or remedy available to a Consumer, nor any mandatory rule of the law of that Consumer’s country of habitual residence that applies under Article 6(2) of Regulation (EC) No 593/2008.

(d) The restrictions in clauses 2, 3, 6, and 7 define the contractual permitted use of the Products and apply to every Customer, including Consumers; they restrict what may lawfully be done with the Products and do not purport to remove any mandatory consumer right.

2. Nature of Products — Research Use Only

2.1 All products listed on this Website (“Products”) are sold exclusively for research-use-only (RUO) purposes — that is, for in vitro laboratory research, scientific investigation, analytical testing, method development, and non-clinical study by qualified persons operating within a lawful research, analytical, educational, or industrial context.

2.2 The Products are supplied, presented, and intended by Condor Research solely as research reference materials for in vitro use. They are not presented, recommended, described, or offered by Condor Research as — and the Customer agrees not to acquire, present, or on-supply them as — medicinal products within the meaning of Article 1(2) of Directive 2001/83/EC, foods or food supplements within the meaning of Regulation (EU) 2015/2283 or Directive 2002/46/EC, cosmetic products within the meaning of Regulation (EC) No 1223/2009, medical devices within the meaning of Regulation (EU) 2017/745, veterinary medicinal products, recreational substances, or consumer goods of any kind. No statement on this Website is intended to confer, or shall be construed as conferring, on any Product any property of preventing, treating, or curing disease in humans or animals.

2.3 The Products must not be:
– ingested, injected, inhaled, or applied to the skin or mucous membranes;
– administered to humans or animals by any route;
– used therapeutically, diagnostically, or prophylactically;
– used in professional or amateur sports, for athletic performance enhancement, bodybuilding, anti-doping circumvention, or any prohibited sporting activity;
– used for personal wellness, supplementation, biohacking, cognitive enhancement, anti-aging, or any consumer application.

2.4 The toxicological, pharmacological, biochemical, and physiological properties of many research materials supplied by Condor Research may not be fully investigated or characterised. The Customer assumes full responsibility for conducting appropriate risk assessments and implementing suitable laboratory safety measures prior to any handling or use.

2.5 Content Classification Control. Condor Research maintains an editorial control designed to ensure that no product listing, datasheet, blog article, or scientific reference published on the Website (i) states or implies that any Product treats, prevents, cures, or alleviates any disease, symptom, or physiological condition in humans or animals; (ii) presents any physiological, pharmacological, or therapeutic effect as a reason to purchase; or (iii) juxtaposes any efficacy statement with pricing, availability, or purchasing functionality in a manner capable of conveying, even implicitly, that the Product is suitable for administration. Scientific citations are reproduced solely to characterise the reference compound for analytical identification and are presented in a neutral, bibliographic manner without therapeutic framing. No Website content is intended to be, or shall be construed as, a representation that any Product is suitable for administration to humans or animals; any editorial deviation from this control is unintended, does not constitute such a representation, does not alter the RUO designation of any Product, and will be corrected promptly upon identification or upon notice to info@condorresearch.com. This control gives operative effect to clauses 19 and 23 and to the Research Use Only Disclaimer.

3. Encapsulated Research Materials

3.1 Certain Products are supplied in pre-portioned solid-unit format exclusively to serve documented research functions that require pre-measured, tamper-evident, individually massed reference quantities — namely: gravimetric reference standardisation, inter-laboratory analytical comparability, blinded and double-blinded analytical protocols requiring visually identical units, oxidative and photolytic stability protection of the reference compound, and dispensing-error reduction in high-throughput analytical workflows. The solid-unit format is selected for analytical reproducibility and is not optimised, intended, or suitable for ingestion. Unit shells and carrier materials are inert analytical carriers; the format confers no property of physiological availability and must not be treated as an oral dosage form.

3.2 Encapsulation does not imply, and must not be construed as indicating, suitability for human consumption, oral administration, supplementation, therapeutic or cosmetic application, veterinary use, or any form of physiological application. Solid-unit formats use analytical-grade inert carrier materials selected for analytical compatibility, chemical stability, and gravimetric reproducibility; carrier composition is disclosed per Product listing for analytical transparency. Where a carrier material is referenced as meeting an identified compendial purity specification, that reference is made solely to convey analytical quality and does not indicate suitability for human administration.

3.3 Encapsulated Products remain strictly Research Use Only (RUO) materials. Their presentation in pre-portioned solid-unit format does not alter their regulatory classification, does not constitute a medicinal product by presentation or by function within the meaning of Article 1(2) of Directive 2001/83/EC, and does not alter the obligations imposed upon the Customer by these Terms.

4. Research Entity & Professional Use Confirmation

4.1 By placing an order, the Customer expressly represents, warrants, and confirms that:

(a) the Products are ordered solely in connection with the Customer’s professional, scientific, analytical, or laboratory-related activities;

(b) the Customer acts either:
– (i) as a qualified researcher in their own right,
– (ii) on behalf of a laboratory, research institution, university, biotechnology or pharmaceutical company, industrial analytical facility, or other research-oriented entity, or
– (iii) as a professional operator with sufficient technical knowledge regarding the handling of research-grade chemical and biological materials;

(c) the Customer possesses the necessary expertise, facilities, equipment, and safety procedures required for the lawful handling, storage, and use of research materials;

(d) the Products are purchased exclusively for lawful in vitro research, analytical testing, laboratory reference, scientific evaluation, or method-development purposes;

(e) the Customer does not purchase the Products for personal use, human consumption, therapeutic use, cosmetic use, supplementation, recreational use, sports performance, or any other application prohibited by these Terms.

4.2 These representations are made at the time of each order and are deemed renewed upon each subsequent purchase. Condor Research relies on these representations as a condition of sale. The representations in this clause define the contractual permitted use of the Products and do not deprive any person who is in law a Consumer of any mandatory consumer right (see clause 1A).

4A. Professional Capacity, Reliance, and Renunciation of Consumer Status

4A.1 Offers addressed to professionals only. The Website, its catalogue, and every offer, listing, and price on it are addressed exclusively to professional, institutional, scientific, and business purchasers acting for purposes within their trade, business, craft, or profession. Condor Research does not direct its offers to, and does not knowingly contract with, Consumers. Persons who do not meet the professional-capacity requirements of clause 4 are not eligible to purchase and must not place an order.

4A.2 Active declaration at checkout. Completion of checkout requires an active, non-pre-ticked confirmation of the Customer’s professional capacity and intended lawful research use. This declaration forms part of the contract, is recorded together with its date, time, the version of these Terms then in force, and the order reference, and is renewed with every order (clause 4.2).

4A.3 Reliance. Condor Research contracts in good faith and in reliance on the Customer’s professional-capacity declaration. That declaration is a material inducement to contract: it determines whether a contract is concluded at all, as well as the compliance treatment and the contractual regime applied to the order. The Customer acknowledges that Condor Research has no practical means of verifying the internal purposes of every purchaser beyond the declarations and conduct of the purchaser.

4A.4 Impression and renunciation. A person who, by their declarations, conduct, or the circumstances of their order, gives Condor Research, acting in good faith, the legitimate impression of acting for professional or business purposes shall, to the maximum extent permitted by applicable law and consistently with the case law of the Court of Justice of the European Union on the notion of the consumer, be treated as having renounced the protections afforded to consumers, and may not rely on their own false or misleading declaration to claim a status, right, or remedy that they would not otherwise enjoy.

4A.5 False declaration. A professional-capacity declaration that is false or misleading constitutes a material misrepresentation under clause 5. In that event Condor Research may treat the contract as voidable at its option and may recover from the person concerned the reasonable costs and losses caused by the misrepresentation, in each case to the extent permitted by applicable law.

4A.6 Backstop. If, notwithstanding this clause, a competent court or authority finally determines that a Customer dealt as a Consumer, clauses 1A.2, 16.0, and 29.2 apply to that Customer. This clause is not intended to, and does not, exclude mandatory rights that apply by operation of law in that event.

5. Material Misrepresentation

5.1 Any false, misleading, or fraudulent representation made by the Customer regarding the intended use of the Products, the Customer’s professional status, research affiliation, or compliance with these Terms shall constitute a material breach of contract.

5.2 In the event of material misrepresentation, Condor Research reserves the right to:
(a) refuse or cancel any order;
(b) terminate the business relationship immediately and without notice;
(c) refuse all future transactions from the Customer;
(d) retain reasonable administrative and operational costs arising from such breach;
(e) pursue such further remedies as may be available under applicable law.

5.3 Where the Customer is a Consumer and an order is cancelled under this clause, any sum already paid by the Consumer in respect of a cancelled order will be refunded to the extent that the Consumer’s own fraud or misrepresentation has not caused recoverable loss to Condor Research, and the cost-retention mechanic in clause 5.2(d) applies to Business Customers only. This clause does not exclude either party’s statutory remedies.

6. Acceptable Use — Prohibited Conduct

6.1 The Customer agrees not to use any Product for:
(a) human or animal consumption, administration, or self-experimentation by any route;
(b) resale, redistribution, relabelling, repackaging, marketing, or commercial exploitation as food supplements, medicinal products, cosmetics, performance-enhancing products, wellness products, or consumer goods of any kind;
(c) use in clinical trials, compassionate use programs, or any regulated therapeutic intervention without all required regulatory authorisations;
(d) any purpose that is unlawful under the laws of the Customer’s jurisdiction or any applicable jurisdiction;
(e) any activity that could expose Condor Research to legal, regulatory, or reputational risk.

6.2 Breach of this clause constitutes a material breach of these Terms and entitles us to immediately cancel pending orders, terminate the Customer’s account, and permanently prohibit future purchases. This clause defines the contractual permitted use of the Products and applies to every Customer, including Consumers, without depriving any Consumer of a mandatory right.

7. Refusal-to-Sell Triggers and No Guidance Policy

7.1 Condor Research does not provide, and expressly refuses to provide:
– dosage guidance of any kind;
– administration protocols or routes of administration;
– reconstitution instructions for human or animal use;
– cycle, stack, or regimen recommendations;
– therapeutic, diagnostic, or medical guidance;
– consumption instructions.

7.2 Any communication, request, message, or conduct by a Customer that indicates an intention to use Products for human or veterinary administration, consumption, self-experimentation, performance enhancement, therapeutic use, cosmetic use, or any non-research purpose may result in:
(a) immediate refusal of the pending sale;
(b) cancellation of any outstanding orders;
(c) termination of the Customer account;
(d) permanent prohibition from future purchases.

Where the Customer is a Consumer and an outstanding order is cancelled under this clause, any sum already paid for that order will be refunded in full within 14 days by the original means of payment (subject to clause 14.6 for cryptocurrency payments).

7.3 Customer support responses to queries incompatible with a research-use context will be declined in accordance with our standard compliance procedures. Such refusal does not constitute a breach of contract on our part.

8. Right to Refuse, Suspend, Restrict, and Blacklist

8.1 Condor Research reserves the unrestricted right, at its sole discretion, to refuse, suspend, restrict, or cancel any order — and to maintain an internal list of restricted accounts — where:
(a) the intended use appears inconsistent with lawful research purposes;
(b) the Customer requests dosage, administration, or consumption guidance;
(c) the order presents elevated compliance, customs, fraud, or regulatory risk;
(d) the Customer appears to intend human or animal use;
(e) the order may expose Condor Research to legal, regulatory, or reputational risk;
(f) misuse, misrepresentation, unlawful conduct, or repeated violation of these Terms is reasonably suspected, including any conduct described in clause 9.3 (circumvention).

8.2 Such action may be taken without prior notice and without obligation to provide reasons. Condor Research shall not be liable for any loss or damage arising from the good-faith and lawful exercise of the rights in this clause 8. This clause does not exclude liability for the matters set out in clause 26.4 (non-excludable liability), nor any mandatory right of a Consumer.

8.3 Where the Customer is a Consumer, cancellation or suspension under this clause will be exercised only on objectively justified grounds (in particular compliance, legal, sanctions, fraud, or stock grounds), the Consumer will be notified, and any sum already paid for a cancelled order will be refunded in full within 14 days using the same means of payment (subject to clause 14.6 for cryptocurrency payments). The “sole discretion / no reasons / no liability” wording in clauses 8.1 and 8.2 applies to Business Customers in full and to Consumers only to the extent permitted by mandatory law.

8.4 Any internal list of restricted accounts is maintained and retained in accordance with our Privacy Policy and is subject to the safeguards and rights described there, including the right to request human review of an automated restriction and the right to object.

9. Eligibility, Age, and Geographic Restrictions

9.1 You must be at least 18 years of age and meet the professional-capacity requirements of clauses 4 and 4A to use this Website or place any order. By placing an order, you confirm that you meet both requirements.

9.2 Certain Products are subject to geographic restrictions enforced at checkout. It is your responsibility to verify whether any Product is legally available in your jurisdiction before placing an order.

9.3 We do not supply to jurisdictions where a Product is scheduled, controlled, embargoed, or otherwise prohibited by law. Any attempt to circumvent geographic, product, quantity, payment, verification, or compliance restrictions — including through the use of freight forwarders, reshipping services, nominee or third-party recipients, mail drops, PO boxes, virtual offices, multiple or duplicate accounts, VPNs or other location-masking tools, or the provision of false, misleading, or incomplete information regarding identity, destination, or end-use — constitutes a material breach of these Terms, may itself constitute an offence under applicable sanctions and export-control law, and releases Condor Research from liability for loss arising from that circumvention, to the maximum extent permitted by law and subject to clause 26.4 and the mandatory rights of Consumers.

10. Compliance with Local Law — Customer’s Responsibility

10.1 The Customer bears sole and exclusive responsibility for verifying:
(a) the legality of importing, possessing, and using any Product in their jurisdiction;
(b) applicable customs requirements and import authorisations;
(c) any licensing or research authorisation obligations;
(d) all applicable regulatory restrictions.

10.2 Condor Research makes no representation regarding the legality of any Product in any specific country or territory. Orders placed in jurisdictions where a Product is controlled, scheduled, or prohibited are placed entirely at the Customer’s risk and legal responsibility. This clause allocates risk as between the parties and does not affect a Consumer’s mandatory statutory rights.

11. Sanctions, Export Controls, and Trade Compliance

11.1 The Customer represents, warrants, and undertakes, at the time of each order and on a continuing basis, that neither the Customer, nor any person owning or controlling the Customer, nor any person on whose behalf the Customer acts, nor any intended end-user or consignee of the Products, is a Restricted Party (as defined in clause 1A).

11.2 The Customer further represents and warrants that it is not located in, ordinarily resident in, organised under the laws of, or ordering for delivery to or use in, a Sanctioned Territory (as defined in clause 1A), which includes without limitation the Russian Federation and Belarus to the extent the applicable measures provide, and the Crimea, Sevastopol, and the non-government-controlled areas of the Donetsk, Luhansk, Zaporizhzhia, and Kherson oblasts of Ukraine.

11.3 OFAC / United States nexus. To the extent that any United States nexus exists in respect of an order — including where payment is settled in US dollars through the United States financial system, where a United States person is involved in the transaction, or where the Products incorporate United States-origin goods, software, or technology — the Customer additionally represents and warrants that it is not a person with whom dealings are restricted under the sanctions programmes administered by the U.S. Office of Foreign Assets Control (OFAC), including any person on the OFAC Specially Designated Nationals and Blocked Persons List or owned 50% or more, in the aggregate, by one or more such persons. Condor Research gives no representation that United States law applies to any given transaction, and this clause shall not be construed as an admission that it does.

11.4 No re-export to Russia. The Customer shall not sell, export, re-export, transfer, or otherwise make available, directly or indirectly, any Product (or any product incorporating it) to, or for use in, the Russian Federation or for use in connection with the Russian Federation, where such Product falls within the scope of Article 12g of Council Regulation (EU) No 833/2014. The Customer shall implement adequate due-diligence mechanisms to detect and prevent such re-export and shall, on request, provide evidence of compliance. Any breach of this clause entitles Condor Research to terminate immediately and shall be notified by the Customer to Condor Research without delay.

11.5 Anti-circumvention. The Customer shall not participate, knowingly and intentionally, in any activity the object or effect of which is to circumvent any Trade Controls, including the prohibition in Article 12 of Council Regulation (EU) No 833/2014.

11.6 Dual-use and end-use warranty. The Customer represents and warrants that no Product will be used, directly or indirectly, in connection with: (a) the development, production, handling, operation, maintenance, storage, detection, identification, or dissemination of chemical, biological, nuclear, or radiological weapons or their means of delivery; (b) any military end-use in an embargoed destination; or (c) any other end-use restricted under Regulation (EU) 2021/821 or any applicable national control list.

11.7 The Customer shall, on request, provide a written end-use statement and end-user details and shall notify Condor Research immediately if it becomes aware that any Product is or may be intended for any controlled end-use. Condor Research may refuse, suspend, or cancel any order, without liability, where it is informed by a competent authority, or is itself aware or has grounds for suspecting, that a Product is or may be intended, in whole or in part, for a controlled end-use, including under the catch-all controls in Articles 4 and 5 of Regulation (EU) 2021/821.

11.8 We reserve the right to refuse or cancel any order where fulfilment would, in our reasonable judgement, breach or risk breaching any applicable Trade Controls. Where Condor Research reasonably determines that completing or refunding a transaction could expose it to liability under any applicable sanctions programme (including by reason of a United States nexus), it may decline to act and shall incur no liability for so doing. Where feasible and not itself prohibited by applicable law, we will notify the Customer and return any payment received only where, and to the extent that, doing so is itself lawful.

11.9 Compliance disclosures. The Customer acknowledges and agrees that Condor Research may make export and customs declarations naming the true RUO classification of the Products, and may share order, identity, end-use, and screening data with customs and other competent authorities and, where legally required, with the relevant financial intelligence unit, and that no such lawful disclosure shall constitute a breach of confidence or of these Terms. The Customer agrees to comply with all applicable export-control and customs laws in connection with any Product purchased through this Website.

12. Identity Verification and Due Diligence

12.1 We reserve the right, at our sole discretion, to request documentary evidence of a Customer’s research context, institutional affiliation, or professional credentials before processing or dispatching any order, including but not limited to:
– institutional letterhead or affiliation documentation;
– professional licence or registration certificate;
– statement of research purpose.

12.2 For any order of a compound on our heightened-scrutiny list, for first orders above a threshold we determine, and for any order flagged by compliance screening, documentary verification of the Customer’s research context (institutional affiliation, professional credentials, or a signed statement of research purpose on letterhead) is a mandatory condition of fulfilment, and the order will not be dispatched until satisfactory evidence is received. Failure to provide requested documentation within 5 business days of our request will result in order cancellation. Where we cancel an order under this clause for failure to complete verification, we will refund in full any amount already paid, in euro by the original payment method or by SEPA transfer where the original method cannot be reversed (including cryptocurrency payments), within 14 days; a verification-driven cancellation does not entitle us to retain the payment or, in the case of a Consumer, to restrict the Customer to store credit.

12.3 Personal data collected for identity verification and due diligence is processed in accordance with our Privacy Policy, on the basis of our legitimate interests in lawful, compliant supply and, where applicable, legal obligation, and is retained and subject to your rights as described there.

12A. Anti-Money-Laundering and Customer Due Diligence

12A.1 Condor Research operates risk-based customer due diligence and transaction-screening procedures consistent with applicable anti-money-laundering law, including Act No. 297/2008 Z.z. on the prevention of the legalisation of proceeds of criminal activity and terrorist financing.

12A.2 We may, as a condition of acceptance or dispatch, verify the Customer’s identity and, where applicable, beneficial ownership, request evidence of source of funds, and screen the Customer, beneficial owners, and consignees against applicable sanctions and restricted-party lists.

12A.3 Enhanced due diligence may apply to higher-risk orders, including high-value orders, orders settled in cryptocurrency, orders involving freight forwarders or third-party recipients, and orders presenting elevated geographic or product risk.

12A.4 We retain records of due diligence and screening for the period required by applicable law (generally five years).

12A.5 We may refuse, delay, suspend, or cancel any order, and where legally required make a report to the competent financial intelligence unit, without liability and without any obligation to disclose that a report has been or may be made; the Customer waives any claim arising from such lawful action to the maximum extent permitted by law. Where the Customer is a Consumer, any sum already paid in respect of an order cancelled under this clause will be refunded in money to the extent that doing so is lawful and not prohibited by the applicable anti-money-laundering regime.

13. Orders and Contract Formation

13.1 Product listings on this Website constitute an invitation to treat, not a binding offer. A binding contract is formed only upon our issuance of an order confirmation by email.

13.2 We reserve the right to decline, cancel, or refund any order at our sole discretion, including where:
– stock is unavailable;
– the order cannot be fulfilled due to legal or compliance considerations;
– there is a reasonable suspicion of misuse or non-research intent;
– verification requirements under clause 12 are not met.

Where the Customer is a Consumer, cancellation under this clause will be exercised only on objectively justified grounds, the Consumer will be notified, and any sum already paid for the cancelled order will be refunded in full within 14 days using the same means of payment (subject to clause 14.6 for cryptocurrency payments). The “sole discretion” wording applies in full to Business Customers.

13.3 All orders are subject to acceptance and availability. Prices are subject to change without notice until the point of order confirmation.

13.4 Order modification and cancellation by the Customer. You may request cancellation or modification of an order by contacting info@condorresearch.com. This clause governs voluntary order changes outside the statutory right of withdrawal. Cancellation requests received before dispatch will be honoured subject, for Business Customers only, to a fixed processing fee of €5, which reflects a genuine pre-estimate of administrative cost. No cancellation or processing fee is charged to a Consumer, and nothing in this clause limits the right of a Consumer to withdraw within 14 days under clause 16.0(a) and Directive 2011/83/EU; the Consumer bears only the direct cost of returning goods where applicable. Cancellation requests received after dispatch cannot be accepted from Business Customers; the returns and refunds procedure under clause 16 applies instead and, for Consumers, the statutory right of withdrawal under clause 16.0 continues to apply where applicable.

13A. Order Acknowledgement and Labelling

13A.1 We will acknowledge receipt of your order without undue delay by electronic means. This acknowledgement is not acceptance — a contract is formed only on the order confirmation under clause 13.1.

13A.2 The order-placement button is labelled “Order with obligation to pay” (Objednávka s povinnosťou platby); by clicking it you confirm an order that obliges you to pay.

13A.3 Pre-contractual information. Although the Website’s offers are addressed exclusively to professional purchasers (clause 4A), we publish in durable form — for the benefit of any person to whom mandatory consumer law may nevertheless apply — a pre-contractual information set stating the total price inclusive of taxes and all delivery and additional charges; the arrangements for payment, delivery, and performance, and the time by which we undertake to deliver; the existence and conditions of the legal guarantee of conformity under Directive (EU) 2019/771; the existence or, where applicable, the exclusion of the right of withdrawal and its legal ground (see clause 16); the model withdrawal form; our complaints email (info@condorresearch.com) and postal address (clause 32); and the consumer alternative-dispute-resolution information in clause 29A.

14. Pricing and Payment

14.1 All prices are displayed in Euros (EUR) inclusive of applicable VAT where required.

14.2 We accept the following payment methods:
– Credit/debit card, where available and subject to processor availability at the time of order;
– SEPA bank transfer (for B2B orders — see clause 14.5);
– Cryptocurrency via our integrated self-hosted payment gateway (BTCPay Server).

14.3 We do not accept PayPal, Revolut, or cash payments.

14.4 Payment must be received in full before dispatch of any order. Title to goods does not pass until payment is confirmed in full.

14.5 B2B orders via SEPA. Payment must be received within 5 business days of order placement. Orders unpaid within this period will be automatically cancelled. B2B customers requiring credit terms, framework purchase agreements, or VAT-exempt invoicing should contact us at info@condorresearch.com prior to placing an order. Specific B2B commercial terms may be governed by a separate written agreement, which shall take precedence over these Terms in the event of conflict.

14.6 Cryptocurrency payments — finality. Payments made in cryptocurrency via BTCPay Server are final and irreversible once confirmed on the applicable blockchain network. The irreversibility described relates to the blockchain settlement mechanism only and does not exclude any refund a Customer is entitled to under mandatory law. Where a Customer dealing as a Consumer exercises the right of withdrawal or is entitled to a refund for non-conformity or otherwise under mandatory law, we will refund the amount due in euro (EUR) by SEPA bank transfer to an account nominated by the Consumer, notwithstanding that payment was originally made in cryptocurrency, and we will not restrict such a Consumer to store credit. For Business Customers, and for voluntary or goodwill credits that the Customer agrees to accept, the finality in this clause applies without exception and any applicable credit will be issued as EUR store credit only. Cryptocurrency-funded orders are subject to the due-diligence measures in clause 12A and to the traceability requirements applicable to crypto-asset transfers.

14.7 By completing a purchase, the Customer confirms that: (a) the transaction relates exclusively to lawful research activities; (b) no Product is purchased for personal consumption; and (c) payment information provided is accurate and authorised.

15. Shipping, Delivery, and Import

15.1 We ship internationally. Estimated delivery times are provided at checkout and are indicative only.

15.2 Customs and import duties are the sole responsibility of the Customer. Goods are shipped on DAP (Delivered at Place, Incoterms 2020) terms unless otherwise agreed in writing. The Customer assumes all import responsibilities, duties, taxes, and customs clearance obligations upon entry to their country. The DAP allocation in this clause applies to Business Customers; it does not shift to a Consumer any transit risk that mandatory law places on us.

15.3 Once an order is transferred to the carrier, delivery timelines, customs inspections, import delays, and local regulatory actions are outside Condor Research’s control. Condor Research shall not be liable for customs seizures, import refusals, regulatory confiscations, delayed clearance, or local compliance violations. Nothing in this clause excludes our liability where goods are lost or damaged before risk has passed to a Consumer in accordance with clause 15.4, or any non-excludable liability under clause 26.4.

15.4 Passing of risk. Consistent with DAP (Incoterms 2020), risk of loss of or damage to the Products passes to a Business Customer when the Products are placed at the Customer’s disposal, ready for unloading, at the agreed destination. For a Customer dealing as a Consumer, risk passes only when the Consumer, or a third party indicated by the Consumer (other than a carrier proposed by Condor Research), acquires physical possession of the Products, except where the Consumer itself engaged a carrier not offered by us, in which case risk passes on delivery to that carrier, in accordance with Article 20 of Directive 2011/83/EU. Title to the Products does not pass until payment is received in full and any required compliance review is satisfactorily completed.

16. Returns, Refunds, and Right of Withdrawal

16.0 Consumer statutory rights (mandatory-law backstop)

Condor Research does not knowingly sell to Consumers (clause 4A). The provisions of this clause 16.0 operate solely as a backstop: they apply to a Customer only if, notwithstanding clause 4A, that Customer deals as a Consumer within the meaning of mandatory law, and in that event they prevail over anything to the contrary in this clause 16.

(a) Right of withdrawal. A Consumer ordinarily has 14 days to withdraw from a distance contract without giving any reason, under Articles 9 to 13 of Directive 2011/83/EU and §§ 19 to 22 of Act No. 108/2024 Z.z. on consumer protection The withdrawal period is 14 days from the day the Consumer (or a nominated third party other than the carrier) acquires physical possession of the goods. To exercise it, the Consumer may inform us by a clear statement (email to info@condorresearch.com) or by using the model withdrawal form available on the Website. On valid withdrawal we will refund all payments received (including standard outbound delivery) within 14 days using the same means of payment, save that a cash/SEPA refund in euro will be made even where the original payment was made in cryptocurrency. If we have not provided the required withdrawal information, the withdrawal period is extended in accordance with Article 10 of Directive 2011/83/EU.

(b) Exception — sealed goods. In accordance with Article 16(e) of Directive 2011/83/EU and § 19(1)(e) of Act No. 108/2024 Z.z., the right of withdrawal does not apply to Products supplied in sealed packaging which are not suitable for return for health-protection or hygiene reasons once the seal has been opened after delivery, given that the Products are sensitive reference materials requiring controlled storage and integrity preservation. This exception applies only once the seal is broken: a Consumer who has been informed of and acknowledged this loss of right at checkout and who then unseals the Product loses the right of withdrawal for that Product. For Products that remain sealed and unopened, the right of withdrawal subsists and may be exercised within the period in (a).

(c) Conformity guarantee. A Consumer benefits from the statutory legal guarantee of conformity of at least 24 months under Directive (EU) 2019/771 and § 619 et seq. of Act No. 40/1964 Coll. A Consumer is entitled to have a non-conforming Product brought into conformity by repair or replacement (at the Consumer’s choice, in accordance with the statutory hierarchy) and, where repair or replacement is impossible, fails, is disproportionate, or is not completed within a reasonable time, to a proportionate price reduction or to rescind the contract and receive a refund in money. Store credit may be offered to, but not imposed on, a Consumer.

(d) Notification. A Consumer is not required to notify a lack of conformity within any period shorter than that allowed by mandatory law; the 48-hour and 14-day periods elsewhere in this clause are operational targets for prompt transit-damage reporting only and do not limit the Consumer’s statutory rights or notification periods.

The remaining provisions of this clause 16 apply in full to Business Customers and, for Consumers, operate only as operational procedures expressly subordinate to this clause 16.0.

16.1 Sealed packaging and finality (Business Customers)

All Products are supplied in sealed, laboratory-grade packaging and may require controlled handling and storage conditions. For Business Customers, the statutory right of withdrawal under Articles 9 to 16 of Directive 2011/83/EU does not arise, as the Products are supplied in the Customer’s professional, scientific, or business capacity (see clause 4); accordingly, for Business Customers all sales are final save as expressly stated in clauses 16.3 and 17. Withdrawal and other rights conferred on Consumers by mandatory law are governed by clause 16.0 and are not excluded by these Terms.

16.2 Returns of opened Products

We do not accept returns of opened, used, or damaged Products, save where required by mandatory law (including clause 16.0 for Consumers).

16.3 Transit damage and defects

Visible transit damage, shortage, or delivery of an incorrect item must be notified to info@condorresearch.com within 48 hours of delivery with photographic evidence, to enable carrier recourse. Latent defects (including non-conformity of analytical specification) must be notified within a reasonable period after discovery and, for Business Customers, in any event within 14 days of discovery, failing which the claim is barred to the extent permitted by § 428 of Act No. 513/1991 Coll. (the Slovak Commercial Code). For Business Customers, the sole and exclusive remedy for any defect or non-conformity is, at our election, replacement of the affected Product or store credit; all other remedies are excluded to the maximum extent permitted by law. Nothing in this clause limits a Consumer’s mandatory statutory rights in respect of non-conforming goods, including the minimum statutory guarantee period and remedy hierarchy under Directive (EU) 2019/771 and Slovak law (see clause 16.0(c)); the 48-hour period is, for a Consumer, a request to report visible transit damage promptly and does not limit any statutory right.

16.4 Regulatory issues in the Customer’s jurisdiction

Refunds will not be issued to Business Customers on the basis of regulatory issues arising in the Customer’s jurisdiction, including customs seizure or denial of import. This clause does not affect a Consumer’s statutory rights; as between the parties, it allocates risks that are by law the importer’s where the Customer acts as importer of record, and it does not exclude our liability where goods are lost before risk has passed to a Consumer under clause 15.4 or any non-excludable liability under clause 26.4.

16.5 Cryptocurrency refunds

Cryptocurrency payments are non-refundable in kind. For Business Customers and for discretionary or goodwill credits, any applicable credit will be issued as EUR store credit only. Where a Consumer is entitled to a refund under mandatory law (including on valid withdrawal or for a non-conforming Product), the refund will be made in money (EUR) by SEPA transfer by a means that does not cause the Consumer to incur a loss, and the crypto-finality and store-credit provisions in clauses 14.6 and 16.5 never displace a Consumer’s statutory right to monetary reimbursement.

17. Quality Assurance and Certificates of Analysis

17.1 All Products are independently tested by third-party accredited laboratories prior to dispatch. Where available, analytical testing data (including HPLC, mass spectrometry, or equivalent analysis) is provided exclusively for research transparency and reference purposes.

17.2 Such testing does not constitute medical approval, therapeutic certification, regulatory authorisation, or safety validation for human or animal use.

17.3 Manufacturer identity and manufacturing documentation are not published, in order to preserve supply-chain integrity. This does not affect the Customer’s access to safety information: where a Product is a substance or mixture within the scope of Regulation (EC) No 1907/2006 (REACH), Condor Research makes available a Safety Data Sheet compiled in accordance with Annex II to REACH where one is required, and classifies, labels, and packages the Product in accordance with Regulation (EC) No 1272/2008 (CLP). Certificates of Analysis are provided in addition to, and not in substitution for, any statutory safety documentation.

18. No Reliance on Communications

18.1 The Customer acknowledges that any oral or written information, statement, or communication provided by Condor Research, its staff, affiliates, representatives, or customer support — whether by email, chat, telephone, or any other channel — is provided in the context of research-compound handling only and does not constitute medical, therapeutic, dosing, administration, or consumer-use guidance. Nothing in this clause excludes or limits any liability or remedy for fraud or fraudulent misrepresentation.

18.2 Nothing in any communication from Condor Research constitutes a representation that any Product is safe, effective, or suitable for any purpose other than the research-use-only purpose for which it is sold. Nothing in this clause excludes or limits any right or remedy of a Consumer in respect of a misleading action or omission under Directive 2005/29/EC as implemented in the Slovak Republic, or any other mandatory consumer-protection right.

19. No Medical Claims — Scientific References

19.1 No content published by Condor Research constitutes medical advice, therapeutic recommendation, treatment guidance, diagnostic information, or healthcare advice of any kind.

19.2 Scientific references, linked publications, research protocols, or other informational materials made available on this Website are provided solely for academic and research reference purposes. They do not constitute claims regarding the safety, efficacy, therapeutic potential, or intended use of any Product, and shall not be construed as encouragement or guidance for human or animal administration. To give effect to this clause, Condor Research maintains the editorial controls described in clause 2.5, ensuring that scientific citations are presented in neutral bibliographic form for analytical identification of the reference compound only, are not selected or arranged so as to suggest therapeutic benefit, and are never presented as a reason to purchase. The Customer acknowledges that these references do not constitute advertising of a medicinal product and are not provided to promote any physiological use.

20. Disclaimer of Warranties

20.1 Condor Research expressly disclaims all warranties, whether express or implied, to the maximum extent permitted by applicable law, including but not limited to: merchantability; fitness for a particular purpose; suitability for any specific research application; therapeutic suitability; commercial applicability; and non-infringement. The Products are experimental research materials whose properties may not be fully characterised.

20.2 This clause does not exclude or limit, and is subject to, (i) the mandatory conformity guarantee owed to a Consumer under Directive (EU) 2019/771 as implemented in the Slovak Republic (including conformity with description, fitness for the purposes for which goods of the same type are normally used, and possession of the qualities and performance we have publicly stated), and (ii) any term implied by mandatory law that cannot be excluded. Subject to the foregoing, because the Products are research materials whose suitability depends entirely on the Customer’s own experimental design, we give no warranty that any Product is fit for the Customer’s particular research application, and the Customer is responsible for satisfying itself of such fitness.

21. User Accounts

21.1 You are responsible for maintaining the confidentiality of your login credentials and for all activity conducted through your account.

21.2 You must not share your account credentials with any third party. Each account is for the exclusive use of the registered individual or entity.

21.3 You must notify us immediately at info@condorresearch.com if you become aware of any unauthorised use of your account.

21.4 We reserve the right to immediately suspend or permanently terminate access to the Website or refuse service where misuse is suspected, these Terms are violated, prohibited use is indicated, fraudulent behaviour is detected, or misrepresentation is identified. Account termination does not entitle the Customer to a refund of completed purchases, except where a pending order has not yet been dispatched or where a refund is required by the mandatory rights of a Consumer under clause 16.0.

22. Loyalty and Referral Programs

22.1 We may, from time to time, operate loyalty point schemes, referral programs, or promotional reward structures. Participation is subject to specific terms communicated at the time of launch.

22.2 We reserve the right to modify, suspend, or permanently discontinue any such program at any time without liability. Points and rewards have no monetary value and cannot be exchanged for cash. This clause concerns voluntary loyalty and referral rewards only; it does not affect any monetary refund a Consumer is entitled to by mandatory law, which will be paid in money and not as loyalty points or store credit.

23. Third-Party Links and Scientific References

23.1 This Website may contain links to third-party websites, publications, and databases (including PubMed and similar repositories) provided for informational and research reference purposes only, and presented in accordance with the Content Classification Control in clause 2.5.

23.2 Condor Research has no control over and accepts no responsibility for the content, accuracy, or availability of any third-party resource. Inclusion of any link does not constitute an endorsement.

24. Intellectual Property

24.1 All content on this Website, including text, product descriptions, research protocols, branding, logos, and design elements, is the exclusive property of Atrio Sciences s.r.o. or its licensors and is protected by applicable intellectual property law.

24.2 You may not copy, reproduce, distribute, publish, or commercially exploit any content from this Website without our express written consent.

25. Privacy and Data Protection

25.1 We process personal data in accordance with our Privacy Policy, incorporated herein by reference.

25.2 We comply with the General Data Protection Regulation (EU) 2016/679 (GDPR). Your personal data is processed only as described in our Privacy Policy. We do not sell your personal data to third parties for their own marketing purposes. Personal data may be disclosed to, and processed by, the parties and in the circumstances described in our Privacy Policy, including service providers, competent authorities, and parties to a corporate transaction as set out in that Policy.

26. Limitation of Liability

26.1 The Website is provided on an “as is” and “as available” basis. The “as is” / “as available” basis in this clause relates to the Website and does not affect a Consumer’s mandatory rights, including the conformity of Products under Directive (EU) 2019/771.

26.2 Subject to clause 26.4, and subject to the mandatory rights of a Consumer, to the fullest extent permitted by the law applicable under clause 29, Condor Research shall not be liable for:
(a) any loss of profit, revenue, business, or opportunity;
(b) any indirect, consequential, incidental, special, or punitive damages;
(c) any harm, injury, or adverse outcome arising from use of any Product inconsistent with its RUO designation, such use being a breach of these Terms and outside the contemplated use of the Product;
(d) any regulatory or legal liability arising from the Customer’s failure to comply with applicable law;
(e) any incident arising from improper handling, storage, or disposal of Products at the Customer’s premises;
(f) any loss arising from reliance on third-party linked content or informational materials on this Website;
(g) customs seizures, import refusals, or regulatory confiscations;
(h) any loss arising from Condor Research declining, delaying, suspending, or cancelling an order in the lawful exercise of its rights under clauses 8, 9, 11, or 12A (compliance, sanctions, export control, and due diligence).

The exclusions in this clause 26.2 apply only to the extent permitted by mandatory law and do not exclude liability for death or personal injury caused by negligence, for fraud, or under Directive 85/374/EEC (as recast by Directive (EU) 2024/2853).

26.3 Liability cap. Subject always to clause 26.4 (non-excludable liability):
(a) For a Business Customer, our total aggregate liability arising out of or in connection with each order, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall not exceed 100% of the total amount paid by that Customer for the order giving rise to the claim.
(b) For a Consumer, nothing in these Terms limits our liability below the amount or standard required by the mandatory law applicable under clause 29; the cap in clause 26.3(a) does not apply to a Consumer to the extent it would reduce a remedy that mandatory consumer-protection law guarantees.

26.4 Non-excludable liability. Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including:
(a) death or personal injury caused by our negligence or the negligence of our employees, agents, or subcontractors;
(b) fraud or fraudulent misrepresentation;
(c) liability under Directive 85/374/EEC (as recast by Directive (EU) 2024/2853) for defective products, as implemented in the Slovak Republic;
(d) any breach of the mandatory conformity guarantee owed to a Consumer under Directive (EU) 2019/771; or
(e) any other liability that mandatory Slovak or EU law prohibits from being excluded.
The word “negligence” in this clause is not qualified by any requirement of gross negligence, recklessness, or wilful misconduct.

26.5 Consumer savings. For Consumers, nothing in this clause 26 limits or excludes (a) liability for death or personal injury caused by our negligence; (b) liability for fraud or fraudulent misrepresentation; (c) the statutory guarantee of conformity and associated remedies; or (d) any other liability that cannot be excluded or limited under mandatory consumer-protection law. The cap in clause 26.3(a) and the exclusions in clauses 26.1–26.2 apply to Business Customers in full and to Consumers only to the extent permitted by mandatory law.

27. Indemnification

27.1 This clause 27 applies only to a Business Customer. A Business Customer agrees to indemnify, defend, and hold harmless Atrio Sciences s.r.o. and its directors, officers, employees, affiliates, and contractors against any claims, liabilities, damages, losses, penalties, costs, or expenses (including reasonable legal fees) arising from:
(a) misuse of the Products;
(b) breach of these Terms or the Research Use Only Disclaimer;
(c) unlawful handling, prohibited applications, or non-research use;
(d) third-party claims arising from the Customer’s use or redistribution of the Products;
(e) violation of any applicable law or regulation, including sanctions and export control laws;
(f) any misrepresentation made in connection with the Customer’s order or account;
(g) personal injury or property damage arising from the Customer’s handling of the Products.

The indemnity in this clause does not extend to loss to the extent caused by our own negligence, wilful default, or breach of these Terms.

27.2 A Customer dealing as a Consumer gives no indemnity under these Terms. Such a Customer is liable to us only for loss we suffer that is a reasonably foreseeable consequence of that Customer’s breach of these Terms or of the Research Use Only Disclaimer, to the extent provided by the mandatory law applicable under clause 29, and is under no obligation to fund our defence of third-party claims.

28. Force Majeure

28.1 We shall not be liable for any failure or delay in performance arising from circumstances beyond our reasonable control, including natural disasters, acts of government, regulatory changes, sanctions, labor disputes, supply chain disruptions, or carrier failures.

28.2 In addition, where performance of any order would, or would in our reasonable judgement be likely to, breach any applicable sanctions, export-control, or other Trade Controls (including by reason of a measure imposed or amended after the order is placed), we may suspend or terminate performance of that order with immediate effect and without liability, and shall return any payment received only where, and to the extent that, doing so is itself lawful.

29. Governing Law and Dispute Resolution

29.1 Business Customers. For a Customer dealing as a Business Customer, these Terms and any dispute or claim arising out of or in connection with them or their subject matter (including non-contractual disputes) are governed by the laws of the Slovak Republic, without regard to its conflict of law provisions, and the courts of the Slovak Republic have exclusive jurisdiction.

29.2 Consumers (mandatory-law backstop). Where, notwithstanding clause 4A, a Customer dealt as a Consumer:
(a) these Terms are governed by the laws of the Slovak Republic, but this choice does not deprive the Consumer of the protection of any provision that cannot be derogated from by agreement under the law of the Consumer’s country of habitual residence (Article 6(2) of Regulation (EC) No 593/2008); and
(b) nothing in these Terms affects the Consumer’s right under Articles 17 to 19 of Regulation (EU) No 1215/2012 to bring proceedings in, and to be sued only in, the courts of the Member State in which the Consumer is domiciled.

29.3 Non-contractual obligations arising out of or in connection with these Terms are governed by the law applicable under Regulation (EC) No 864/2007 (Rome II); where that Regulation permits a choice, Slovak law is chosen for Business Customers, without prejudice to clause 29.2 for Consumers.

29.4 Any dispute that cannot be resolved amicably within 30 days of written notice shall be submitted to the courts identified in this clause. Nothing in this clause prevents either party from seeking interim injunctive or other equitable relief before a competent court.

29A. Consumer Dispute Resolution (ADR)

29A.1 A Customer who, notwithstanding clause 4A, dealt as a Consumer may submit a dispute to the competent Slovak alternative dispute resolution entity. The general ADR entity is the Slovak Trade Inspection (Slovenská obchodná inšpekcia), Ústredný inšpektorát, P.O. BOX 29, Bajkalská 21/A, 827 99 Bratislava, www.soi.sk, under Act No. 391/2015 Z.z. The Consumer may also use any ADR entity listed by the Slovak Ministry of Economy.

29A.2 We will respond to consumer complaints sent to info@condorresearch.com within the statutory period and will inform the Consumer whether we agree to participate in alternative dispute resolution in respect of a given dispute. This does not affect the Consumer’s right to bring court proceedings under clause 29.2.

30. Severability

If any provision (or part of a provision) of these Terms is or becomes invalid, illegal, or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid, legal, and enforceable while preserving as far as possible the parties’ original commercial intent; if such modification is not possible, the provision (or part) shall be deemed deleted. Any modification or deletion of a provision under this clause shall not affect the validity and enforceability of the remainder of these Terms. The read-down mechanism in the first sentence does not apply so as to enable partial enforcement of a term against a Customer dealing as a Consumer where the term has been found unfair under Directive 93/13/EEC; in that case the term shall not bind that Consumer at all and the remainder of these Terms shall continue without it.

31. Entire Agreement

31.1 These Terms, together with our Research Use Only Disclaimer, Privacy Policy, Cookie Policy, and Shipping Policy (as applicable), constitute the entire agreement between the Customer and Atrio Sciences s.r.o. regarding use of the Website and purchase of Products, superseding all prior communications or agreements.

31.2 Nothing in this clause excludes or limits any liability or remedy for fraud or fraudulent misrepresentation, and nothing in this clause excludes or limits any right or remedy of a Consumer in respect of a misleading action or omission under Directive 2005/29/EC as implemented in the Slovak Republic, or any other mandatory consumer-protection right. This clause does not affect the representations the Customer makes to us under clauses 4, 9, 10, and 11, on which we expressly rely as a condition of sale.

32. Contact

Atrio Sciences s.r.o.
IČO: 57 669 651
Hornočermánska 1556/76, 949 01 Nitra, Slovak Republic
Email: info@condorresearch.com
Website: www.condorresearch.com

33. Pricing, Reviews, and Commercial-Practices Transparency

33.1 Any reference price shown next to a reduced price will be the lowest price we applied during the 30 days before the reduction, in accordance with Article 6a of Directive 98/6/EC.

33.2 We do not use countdown timers, false stock-scarcity messages, or other fake-urgency techniques.

33.3 Where we display customer reviews, we take reasonable and proportionate steps to verify that they originate from purchasers of the Product and we state the verification method; we do not publish or commission fake reviews.

33.4 We do not engage in personalised pricing based on automated decision-making; if we ever do, we will disclose it before you order.

These Terms are subject to periodic review and update. The version in force at the time of your order governs that transaction.