General enquiries

For order questions, product availability, shipping estimates, B2B pricing, or any other matter, write to:

info@condorresearch.com

Typical response time is one business day (Monday–Friday, Central European Time). We do not operate a phone line; email is the primary support channel.

Please include your order number (if you have one) and a clear description of your question so we can reply without back-and-forth.

B2B and research-institution accounts

Condor Research sells exclusively to professional buyers, research institutions, and businesses. We can accommodate:

• Purchase-order workflows and institutional invoicing (VAT invoice with your organisation’s details)
• Bulk or wholesale quantity enquiries — handled case by case with a quote where applicable
• Custom documentation requests (SDS, COA copies, technical datasheets)
• Compound availability questions before committing to a large procurement

For any of the above, email info@condorresearch.com with your institution name, country, and a brief description of your requirements.

Send a message

While the web form is being set up, please use info@condorresearch.com directly.

Registered company details

Useful pages

Before emailing, many common questions are already answered in these resources:

• Frequently Asked Questions — eligibility, ordering, shipping, customs, returns
• Shipping Policy — carriers, destinations, free-shipping threshold, DAP terms
• Returns Policy — returns and cancellation conditions
• Quality & Third-Party Testing — how every batch is tested by an independent EU lab
• Research Use Only Disclaimer — full RUO terms and scope